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since 1964

All Questions/Answers frequently asked

13 results
  • How is the account operated?
    • You can operate your account by using cheques, transfers, cash deposits, cash withdrawals, fund provisions, fund remittance, cheque deposits and by using the UTB bank card.

      For further information, please contact our customer service in Lomé on (228) 22 23 43 00 or visit one of our branches throughout the country (see Branches).

  • What are the benefits of electronic banking for the customer?
    • The benefits of electronic banking for the customer are: 
       

      1. A payment method that is small and easy to carry
      2. Trust between economic partners (guaranteed payment)
      3. Flexible use
      4. Immediate availability of funds
      5. Confidentiality
      6. Personalised relationship by profile
      7. Increased proximity with banking services (LSB)
      8. Etc.
  • What are the benefits of electronic banking for the national economy?
    • The benefits of electronic banking for the national economy are: 
       

      1. Reduced banknote circulation
      2. Better monitoring of economic circuits
      3. Increased access to bank services
      4. Tacit incentive to improve telecommunications
      5. Insertion in the globalisation of the economy
 
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